Privacy Policy

Introduction

Welcome to Zenra-AI, an AI-powered digital marketing agency committed to providing innovative and data-driven marketing solutions. We value your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you interact with Zenra-AI. By using our services, you consent to the collection and use of your information as outlined in this policy.

Information We Collect

  1. Personal Information: When you create an account or engage with Zenra-AI, we may collect personal details such as your name, email address, phone number, and billing information to provide you with the best possible service.

  2. Usage Data: We collect information on how you access and use Zenra-AI, including your IP address, device type, browser type, pages you visit, the time and date of your visits, and other diagnostic data. This helps us understand user behavior and optimize your experience.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience. These small files may contain an anonymous identifier to track activity on Zenra-AI. You can disable cookies through your browser settings, but some features of our service may not function properly without them.

How We Use Your Information

  1. To Provide and Maintain Services: We use your information to operate and maintain Zenra-AI, ensuring that our marketing solutions work as intended.

  2. To Improve Our Services: By understanding how users interact with Zenra-AI, we continuously improve and optimize our tools and strategies to meet your needs.

  3. To Communicate with You: We may send updates, newsletters, notifications, and other relevant information to keep you informed about new features, services, or promotions at Zenra-AI.

  4. To Process Payments: Your billing information is used to process transactions and manage payments securely.

  5. To Enforce Terms and Legal Compliance: We may use your information to comply with legal obligations and to ensure the protection of Zenra-AI, our users, and third parties.

Sharing Your Information

At Zenra-AI, we do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

  1. Service Providers: We may collaborate with trusted third-party companies and individuals to support our operations, perform services on our behalf, or assist us in analyzing how our services are used.

  2. Legal Requirements: We may be compelled to disclose your information to comply with legal obligations or to respond to requests from public authorities, such as a court or government agency.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We prioritize your data security and implement appropriate measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access: You may request copies of the personal data we hold about you.

  2. Rectification: You may request corrections or updates to any inaccurate or incomplete information.

  3. Erasure: You may request the deletion of your personal data, subject to certain conditions.

  4. Restriction of Processing: You may ask us to restrict the processing of your data under certain circumstances.

  5. Object to Processing: You may object to the processing of your personal data under certain conditions.

  6. Data Portability: You may request that your personal information be transferred to another organization or directly to you in a structured, machine-readable format.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting the new policy on this page. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.